Client Care Manager
Shelley Lafford
As our Client Care Manager, Shelley is a valuable asset to the team. She boasts a strong administration, marketing & project management background, ranging from over a decade of experience in the pharmaceutical sector to the aviation industry. Her close attention to detail and organizational skills allow her to produce high-quality work in a timely manner. Her professional capabilities and charming personality are best highlighted in her personal interactions with our clients. She will consistently go above and beyond to ensure that our clients receive the highest standard of service. Shelley grew up in the West Island and plays an active role in the community. She has an extensive history of volunteering in the community. A mother of two, she is an avid outdoor enthusiast and spends most of her spare time distance-running, biking and hiking.